Privacy Policy

This Privacy Policy explains how Vigor Peak ("we," "us," or "our") collects, uses, and shares information about you when you visit our website, purchase products, or otherwise interact with us. We are committed to protecting your privacy and complying with applicable data protection laws including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

Information you provide directly

When you place an order or contact us, we may collect:

• Name, billing and shipping address, email address, and phone number
• Payment information (processed through our PCI-compliant payment processor — we do not store full payment card details on our servers)
• Order history, product preferences, and any communications you send us

Information collected automatically

When you visit our website, we may automatically collect:

• IP address, browser type, operating system, and device identifiers
• Pages visited, time on site, referring URLs, and click data
• Cookies and similar tracking technologies (see Section 5 below)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order, customer service inquiries, and account
• Send marketing emails about new products, promotions, or wellness content (you can unsubscribe at any time)
• Detect, prevent, and address fraud and security issues
• Improve our website, products, and customer experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (payment processors, shipping carriers, email service providers, web hosts, customer support tools)
• Legal authorities when required by law, court order, or to protect our rights
• Business transfers in the event of a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your information. This includes SSL encryption on all checkout transactions, secure servers, and restricted employee access to personal data. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences and shopping cart contents
• Analyze site traffic and user behavior to improve the site
• Deliver relevant marketing and measure campaign effectiveness

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Opt out of the sale of personal information (we do not sell personal information)
• Receive a copy of your data in a portable format (GDPR data portability)

To exercise these rights, contact us at contact@bevigorpeak.online.

7. Children's Privacy

Vigor Peak is intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

9. International Data Transfers

If you are located outside the United States, your information will be transferred to and processed in the United States. By using our services, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent change. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

• Email: contact@bevigorpeak.online
• Phone: 888-338-0317
• Hours: Daily 8am – 6pm